Running an in-store survey can provide valuable insights into customer satisfaction and preferences directly from those interacting with your products or services on-site. With an in-store tablet survey you can gather real-time feedback about customer experience, product satisfaction, staff interaction, and more.
Who can benefit?
In-store surveys are a great way for businesses like shops, restaurants, gyms, hotels, and even government offices to gather feedback directly from their customers or visitors. They help these places understand what people like and don't like, so they can make improvements and offer better services. Make sure that your customers are happy with your staff, all products are in stock, your facilities are clean and easy to navigate, etc.
Customised in-store surveys
If you're browsing different options to create a tablet survey, you might have noticed that there is not much design customisation in the surveys offered by survey making tools. However, we believe that customisation is key, as on-brand survey design can significantly improve response rates. When surveys are tailored to the specific context of the store environment, customers are more likely to engage with them.
Create a customer satisfaction survey with Weavely
With Weavely, you can create highly customised surveys tailored to your store's specific needs without code. As Weavely works as a plugin for Figma, it allows for unlimited customisation. However, if you are completely unfamiliar with Figma, it might be useful to learn some basics of this design software or consider alternative solutions.
Here is how to create an in-store tablet survey with Weavely in just a few simple steps:
1. Start by adding relevant form elements to your survey from the intuitive Weavely component library in Figma. Or you can optimise your survey creation even more and turn to our AI assistant that can help you with formulating survey questions and generate corresponding form elements straight away.
That's the raw output of a survey generated after you click "continue". All required form elements, such as star rating, ranking, radio buttons and text input fields are automatically added onto the canvas.
2. Now, customise the survey as much as you need: edit questions and add company branding, such as logo, branded colours and more, to match your store's aesthetic and brand identity.
3. Once you're satisfied with the design, publish your survey to the web directly from Figma and embed it on a tablet or other device in your store for customers to access easily.
This quick example of a customer satisfaction survey for a gym is designed to briefly show what you can do with Weavely. With our platform, you can create surveys for any industry. For example, one of our users crafted a customer feedback survey for a physical jewellery store. The possibilities are endless!
Build advanced, engaging and branded kiosk surveys that yield valuable insights. Use interactive form elements, conditional logic, answer piping and unlimited customisation to get the most accurate customer feedback. Publish within seconds, collect and manage data effortlessly and generate editable graphs and charts from your survey results.
Pros and cons of using Weavely to create in-store tablet surveys
Pros
- Run your survey on any number of devices
- Tailor your survey to suit your specific needs and branding - fully control the UX and UI of your survey
- Automatically restart the survey after submission, allowing for continuous feedback collection without interruption
- Benefit from flexible pricing plans that fit your budget and business needs
- Connect your survey data with other platforms thanks to Weavely integrations
- Craft relevant survey questions with Weavely AI assistant
Cons
- Online Only: Weavely does not support offline survey submissions. However, with today's widespread internet access, this limitation is not a significant concern for most users
- Integration with Figma might be restrictive for users who prefer alternative design tools or are not at all familiar with design software
Are you still boring your customers with traditional tablet surveys with zero personalisation? Then it's time for a change! Try Weavely for free.
